Got any questions?

Check the FAQ below or reach out if you have any questions. 

Contact Support

Support Tickets:

  • We will respond within 24 hours.
  • In order to address your issue, please don’t send multiple tickets since it will slow the response time.
  • Be as detailed as possible describing your issue. 
  • Provide the name and email of the person who has this issue. 
  • Please make one or more screen-shots of the issue and upload file(s).
  • Check your spam folder in case you don’t see any reply.
Please make one or more screen-shots of the issue and upload file(s) here. (jpg, png, gif, jpeg) Max File-size: 5Mb

Frequently Asked Questions

About One Marketplace

What is One Marketplace?

One Marketplace is a modern online shopping platform built around a simple idea: that everyday people deserve access to high-quality products at honest prices — without jumping through hoops, signing up for programs they don’t need, or paying more than they should.

Creating an account is free. No invite code. No special member pricing. No fake discounts. Everyone sees the same price — and it’s already well below retail. Our prices are based on what vendors and manufacturers actually charge elsewhere. Verifiable. Transparent. Always.

We curate. We negotiate. We deliver value.

What Makes One Marketplace Different?

Quality First

We are selective about every product on our platform. Our Daily Essentials category is 100% US-made — and across all categories, quality is non-negotiable.

Honest Pricing

No inflated “before” prices. No fake discounts. Our prices are up to 50% below what you’d pay for comparable products at major retailers — and it’s available to everyone, immediately.

No Barriers

No invite code. No referral needed. No membership fee to access our best prices. What you see is what everyone pays — already well below retail.

Curated, Not Cluttered

We don’t sell everything. We sell the right things — carefully selected products across health, wellness, beauty, home, and more. Quality over quantity, every time.

What is your Product Strategy?

One Marketplace offers an ever-expanding catalogue of high-quality products across health, wellness, beauty, fitness, nutrition, home, and more — carefully selected for quality, not quantity.

Most of our products are sourced from established brands that already sell elsewhere. We negotiate directly to bring you the same — or better — products at significantly lower prices, typically 20–50% below traditional retail.

Our Daily Essentials range goes one step further: 100% US-made supplements and wellness products, manufactured to the highest standards and available exclusively through One Marketplace. In this category, we beat the biggest US retailers by over 30% on average — on equivalent or superior quality products. That is not a claim — it is a verified fact. Check the prices yourself. The catalogue grows every week.

Where are your Products Made?

Our Daily Essentials products are 100% US-made. Products from other vendors are sourced from established brands globally — each vetted for quality before being listed on the platform.

Who is behind One Marketplace?

One Marketplace was founded by Mark Seyforth and Fredrik Staël von Holstein — two entrepreneurs with decades of experience in consumer products, e-commerce, and marketplace platforms.

The company is backed by an Advisory Board that includes Oscar Bjers (CEO of Apple Sweden and the Nordic region for 20 years, working directly with both Steve Jobs and Tim Cook), Bo Wänghammar (former CEO of Mr Green, sold to William Hill for £242 million, and Managing Director of Casino at PokerStars), and Michael Lerner (founder of Safety 1st, the iconic American consumer brand).

The management team brings 25+ years of technology, design, customer service, and marketing experience. Learn more on our About page.

Is One Marketplace Multi Level Marketing?

One Marketplace uses a unique Referral Program we call Connective Marketing – a system of earning income based on a community of “Smart Shoppers.”

Your potential earnings are entirely based on the following:

  1. How many Smart Shoppers you invite into the program.
  2. Receive commission from customers and Smart Shoppers on the sales of products in the Marketplace

The more people you invite the higher your income potential.

What is a Community Pod?

A Community Pod is a simplified team-building structure that replaces complex trees and matrices.  You start a new community pod every time you enroll a smart shopper. A Community POD is filled with smart shoppers entering the Global Pod from all over the world. You receive commissions from purchases from these members. Each Community Pod can hold up to 2047 members 

How many members can I sign up? 

You can sign up as many members as you wish. The more people you invite, the more you can earn.

What does it cost to join One Marketplace?

You can join for free as a regular ‘Shopper’ or become a ‘Smart Shopper’ priced at $14.95/month.

Smart Dollars

Smart Dollars can be used toward the purchase of items in One Marketplace. Please download this pdf for details:
Click Here

Membership & Earnings

What does it cost to join?

Creating a Free Shopper account is completely free. For those who want to earn, the Smart Shopper membership is $14.95/month. Smart Shopper Pro packages range from $99.90/month to $168.95/month depending on the product bundle you choose.

What is a Free Shopper?

A Free Shopper has a free One Marketplace account with full access to Our Price on all products. Free Shoppers can browse the full catalogue, shop at the best available price, and use the Subscription option for an additional 5% off recurring orders.

What is a Smart Shopper?

A Smart Shopper is a paid member ($14.95/month) who shops at Our Price AND earns Revenue Share on purchases made by people they have referred. Smart Shoppers also receive:

  • $30 in Voyager hotel credits every month — redeemable at 1,000,000+ hotels worldwide
  • Revenue Share on every purchase made by referred customers
  • Access to the Community Pod earning system
  • Loyalty Bonus — up to $100/month for active members

The $30 monthly hotel credit alone covers the membership fee twice over.

What is a Smart Shopper Pro?

Smart Shopper Pro is available in a range of packages from $99.90/month to $168.95/month, each combining the Pro membership with a different product bundle. Every package includes the Smart Shopper Pro membership and most include Voyager Unlimited.

Important: Smart Shopper Pro currently operates across two platforms — One Marketplace and CFORTH. When you join Pro, you automatically get access to both. You do not need to create a separate CFORTH account.

One Marketplace is building its own full Pro infrastructure. CFORTH will eventually no longer be required.

Voyager Unlimited — included in most Pro packages — covers:

  • Flights — competitive rates worldwide
  • Car Rentals — across all major providers globally
  • All-Inclusive Resorts — curated packages with accommodation, meals, and drinks
  • Luxury Cruise Lines — premium cruise experiences
  • Resort Condos & Vacation Homes
  • Exclusive Fantasy Getaways

Leisure Hub — up to 80% off electronics, apparel, and home furnishings

How do I upgrade or downgrade my membership?

You can upgrade or downgrade your membership at any time from your account dashboard. Go to Dashboard → Subscriptions, select your current plan, and choose your new membership level.

Do I have to recruit members to earn in One Marketplace? 

No — in One Marketplace you can earn up to $100 per month just by being a loyal Smart Shopper. There’s no mandatory recruiting or complex team building. 

Where and how do I use my Smart Dollars?

Smart Dollars can be used exclusively in One Marketplace on our products.  

What’s one Smart Dollar worth? 

One Smart Dollar is worth One US Dollar and they do not expire. You can hold on to your smart dollars until you’re ready to make purchases. 

Can I use my Smart Dollars to pay for my subscription? 

Not at this time 

Do I pay taxes on my commissions? 

Yes. Your income is taxable and it’s your responsibility.

Can I use Smart Dollars on Voyager?

No. But voyager will offer some special packages exclusive to members that you will be able to use your smart dollars. 

How do i cancel my membership?

Smart Shopper: You can cancel at any time from your account dashboard:

  • Go to Dashboard → Subscriptions
  • Find your active membership and click View
  • Click Cancel
  • Your membership will remain active until the end of the current billing period
  • You have 30 days to reactivate if you change your mind

Smart Shopper Pro: Because Pro account operate across two platforms, cancellation may require two steps:

  • Cancel your One Marketplace Pro subscription: Go to Dashboard → Subscriptions, find your Pro package, click View, then Cancel.
  • If you came in under CFORTH: Cancel your CFORTH account separately if you wish: Log into CFORTH, go to My Account → Subscriptions, and cancel from there. Your CFORTH account remains active independently until you cancel it.

CFORTH & Smart Shopper Pro

Can I keep my existing CFORTH Subscription?

You can be part of both One Marketplace and CFORTH if your wish. Smart Shopper Pro is specifically designed for that.

What makes One Marketplace different from CFORTH?

They differ in the two commission systems that they use. Whereas CFORTH uses a matrix commission structure, One Marketplace uses an innovative Connective Marketing Community POD system. The two complement each other beautifully. 

CFORTH offers features like: 

  • Matrix Bonus System 
  • Invite to Shop Program 
  • Subscription flexibility, offering up to 20 flexible subscription options 
  • Back-office tools & chat 
  • Detailed Genealogy Browser 
     

One Marketplace will have less “features” and focus on: 

  • A new commission structure, based on the creation of Community PODS. The Community POD system is powered by Connective Marketing 
  • Digital Products initially to cater to Global Market Expansion 
  • Simplicity  
  • Low barriers to entry (cheaper to join) 
  • Clean onboarding for shoppers and marketers alike. 
How can I participate in both companies? 

As a Smart Shopper Pro, you can participate in both CFORTH and One Marketplace. In CFORTH you have the benefit of a Network Marketing Company, with up to 10 ways to earn, and in One Marketplace you earn income with our Connective Marketing Platform.  

What do I get when I upgrade from Premier member to join One Marketplace? 

You’ll now become a Smart Shopper Pro in One Marketplace. You’ll receive the Digital Wellness Suite – containing 4 mobile health and wellness applications. You also have the opportunity to earn additional income through our Pro Performance Pools.  

Can I change my One Marketplace Invite Code to the same Invite Code I have on the Cforth side?

Yes you can. The two platforms are independent of each other. There is the URL that will take them to either CFORTH or One Marketplace. Then once there, the invite code is used to populate the form with your ID.

Do all the affiliates that switched to smart shoppers not show up in your OneMarketPlace business until after July 30th?

Anyone who joins One Marketplace should show up immediately. No one switches. If they were a CFORTH Affiliate, they stay an affiliate until they cancel that account. 

Can I have the same password in both businesses?

These are two separate platforms. Your password can be the same if you choose it to be. You can also change it on the website.

Can I upgrade to Smart Shopper Pro, or Downgrade just to Smart Shopper?

Instructions on how to Upgrade To Smart Shopper Pro, or Downgrade to Smart Shopper: Click Here.

How to cancel my Smart Shopper Account

Smart Shopper: In order to cancel your Smart Shopper Account, go to your dashboard and click on “Subscriptions”. You’ll see the subscription listed. Click on “View”. On the next screen you’ll click on “Cancel”. Your subscription will cancel when this monthly subscription ends. You’ll have 30 days to come back if you wish. 

Smart Shopper Pro: In order to cancel your Smart Shopper Pro account, go to your CFORTH account. Click on “Share & Earn”. Click on the “My Account” button. Next, click on Subscriptions. 

Now you have 2 options:
Cancel only One Marketplace Smart Shopper Pro, you need to cancel the $39.95 subscription. You’ll see it in the list. It will say “Active”. Click on view. On the next screen, click “Cancel”. You’ll have 30 days to come back.

CFORTH Premier Member Account. This account still remains active. In order to cancel this account, go back to the My Account section, Subscriptions. This account will be a different price (based on your monthly subscription). Click on View, then Cancel. 

Note: You can still keep your CFORTH Premier Member account if you so choose.

Invite Code
Copy Link